Privacy & Cookies Policy

Music Changes Moods (Charity No. 1166686) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, how we protect it, and your rights under the GDPR and UK GDPR.

1. Data We Collect

We only collect minimal personal data necessary for our charitable purposes, including:

Contact details (name, email, phone) submitted via forms
Event registration details
Donation information (processed securely via JustGiving, PayPal, or Stripe)
Website usage information via cookies and analytics

We do not collect unnecessary or excessive data.

2. How We Use Your Data

Your data is used only for the purposes you consent to:

Delivering charitable activities and events
Communicating updates, newsletters, and fundraising campaigns
Processing donations securely
Improving our website using analytics (with consent)

We never share or sell personal data for unrelated purposes.

3. Cookies & Tracking

Cookies are small text files stored on your device. We use them to:

Enable website functionality (essential cookies)
Analyse visitor behaviour with statistics cookies (Google Analytics)
Support advertising or fundraising campaigns (marketing cookies)

Consent

You have the choice to accept or reject cookies via the consent banner.
Statistics and marketing cookies only run after your consent.
You can change your preferences at any time via the banner or browser settings.

Consent Records

We record consent choices to ensure we respect your preferences.
These records are stored securely and used only for compliance purposes.

4. Third-Party Services

We may use third-party services that process data on our behalf:

Google Analytics / Tag Manager — statistics
Google Ads / Ad Grants conversion tracking — marketing
Embedded videos (YouTube, Vimeo) — functional
Social media integrations (Facebook, Instagram, Twitter) — marketing

These services only process data according to your consent and their own privacy policies.

5. Data Sharing

We share personal data only when necessary to:

Process donations through payment providers
Comply with legal obligations
Deliver services requested by you

We do not sell or rent your data.

6. Data Minimisation

We only collect data necessary for the stated purposes.
Personal data is retained only as long as needed for our charitable or legal obligations.
Any unnecessary data is not stored.

7. Your Rights (DSR — Data Subject Rights)

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of personal data
Withdraw consent at any time
Object to processing under legitimate interests
Request portability of your data in a structured format

To exercise these rights, contact:
Email: info@musicchangesmoods.org.uk
Address: [Your Registered Charity Address]

Requests will be handled without undue delay and free of charge unless legally permitted.

8. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or loss.

9. Changes to This Policy

We may update this policy occasionally. All changes will be published on this page with the last updated date.

Last updated: 11 November 2025